AI-NOC watches your network and prepares recovery proposals. Copilot Chat answers from live workspace data in English or Bangla. Operators confirm every meaningful change.
AI-NOC is the network operations layer: continuous awareness across routers, OLTs and ONU optical health, open incidents, and recovery proposals that stay on an allowlist until a person confirms them.
Copilot Chat (Chat AI-NOC) is the desk assistant inside the same workspace. Staff ask in English or Bangla about clients, unpaid invoices, PPPoE sessions, tickets, open incidents and pending approvals—replies come from live ISPNeuron records, not a generic public chatbot.
Together they close the loop: observe the network, ask from live data, propose the next check, then confirm before anything critical runs. Model, GPU and infrastructure internals stay hidden from tenant UI.
Request a QuoteOne product family, two jobs: watch the network, then help the desk ask and act safely.
AI-NOC keeps a live pulse across your ISP network—routers, OLTs, ONU optical health and PPPoE session signals—so faults surface as incidents instead of tribal knowledge.
When recovery is needed, AI-NOC prepares allowlisted proposals. Operators review risk class and confirm before meaningful device writes run. Observe → propose → confirm.
Copilot Chat sits in the same ISPNeuron workspace your team already uses. Ask about a client, an unpaid bill, a sticky PPPoE session, an open incident or a pending AI-NOC approval—answers come from live records for this workspace.
Replies are structured for desks under pressure: facts, hypotheses, next checks and safe actions. English and Bangla both work. Passwords and secret dumps are blocked.
Built for broadband desks that need awareness without handing over the keys.
PPPoE pulse, connection health and router-side signals that explain why a customer suddenly looks offline.
Optical and access-layer context so fiber issues are visible beside the subscriber record—not only in a separate NMS.
Open incidents stay visible. Recovery stays on allowlisted proposals with operator confirmation before critical change.
Practical questions from support, collections and NOC—answered from this workspace’s live data.
Find a customer, package, location or recent status without hopping across disconnected tools.
Ask about unpaid invoices, due balances and payment context tied to the same customer record.
PPPoE online state, open incidents and “what should we check next?” guidance for the desk.
See proposals waiting for confirmation so NOC and support share one recovery queue.
AI assists the desk. Your operators keep authority over meaningful change.
Answers break into facts, hypotheses, next checks and safe actions so the next step is clear.
Remediation stays on allowlisted proposals. Secrets are blocked; sensitive phones can be masked by role.
Dedicated chat quota keeps other AI capacity free. Chat turns can be audited by workspace owners.
Context is this ISP’s records. Model and infrastructure internals are not exposed in normal tenant UI.
Want AI-NOC and Copilot Chat enabled for your ISP workspace? We’ll review network access, roles and rollout with your team.
Share your customer count, POP structure and priority workflows. We’ll recommend a sensible rollout sequence.
Talk to the team →Tell us your country, customer count and the workflows that need attention. We’ll scope a setup review that fits the way your team already works.
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Happy to help with pricing, Copilot, or getting you a quote.
Human sales chat for ISP owners — don’t share passwords, OTP, or customer lists.
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