Legal

Terms of use

The rules for using this public marketing website—separate from any workspace service arrangement.

Terms Updated 15 November 2026 ISPNeuron

1. Agreement to these terms

These Terms of Use govern your access to the public marketing website at ispneuron.com (and related marketing domains), including enquiry forms, the workspace-login helper and the public AI chat widget. By using this website you agree to these terms.

If you already operate an ISPNeuron workspace, your subscriber records, invoices, network tools and staff access are governed by your workspace service arrangement—not by these public website terms alone.

2. What this website is for

This website is for business operators and professional contacts who want product information, pricing context, onboarding enquiries or help finding an existing workspace login. It is not a public self-serve checkout, free trial signup or device-control console.

  • Submitting a quote or contact request does not create a workspace, start a subscription or take a payment
  • Publishing marketing pages does not enable payment gateways, messaging providers or router access
  • Workspace activation and commercial terms are confirmed after a setup review

3. Acceptable use

You may browse public pages, submit genuine business enquiries and use the workspace-login helper with the onboarding workspace name supplied to you. You must not:

  • Attempt to probe, scrape abusively, overload or disrupt the website or related services
  • Submit malware, automated spam, fake identities or deceptive enquiries
  • Use the public chat or forms to harvest contacts, send bulk solicitations or probe for secrets
  • Impersonate ISPNeuron, a customer ISP or another person
  • Attempt unauthorized access to tenant workspaces, admin tools or infrastructure

We may rate-limit, block or ignore traffic that appears abusive or unsafe.

4. Information you submit

Keep public submissions free of sensitive material. Do not send router or OLT passwords, payment-gateway keys, bank credentials, API secrets, identity documents, customer lists or private network credentials through the marketing form or public chat.

How enquiry and technical data are handled is described in the privacy notice.

5. Public AI chat

The optional marketing chat widget answers general questions about ISPNeuron products and onboarding. It is not a substitute for legal, regulatory, financial or engineering advice, and it does not control live network equipment. Replies may be incomplete or imperfect; verify important decisions with our team or your own advisors.

Do not paste secrets, customer personal data or production credentials into public chat. Workspace Copilot Chat inside an active tenant follows that workspace’s controls and audit practices.

6. Workspace login helper

Workspace Login only needs the workspace name supplied during onboarding. Entering that name directs you to the correct tenant sign-in page. Passwords, OTPs and customer data belong on the tenant login after that redirect—not on the public helper form.

7. Intellectual property

Website copy, branding, logos, product names, screenshots, videos and layout are owned by ISPNeuron or its licensors. You may not copy, republish or commercially reuse them without permission, except for ordinary browser caching and fair quotation for editorial review.

8. Third-party sites and references

Links to regulators, providers or other external sites (for example BTRC references on the legal-authority page) are for convenience. We do not control those sites and are not responsible for their content, availability or policies.

9. No warranty on marketing content

Marketing pages, plan summaries, screenshots and chat replies are provided for information. Features, availability, regional pricing and delivery scope can change and are confirmed during onboarding. Nothing on this website is a binding offer to sell, license or activate a workspace until both sides agree the commercial and setup scope in writing.

Bangladesh ISP licensing material on this site is operator guidance only and is not legal advice.

10. Limitation of liability

To the fullest extent permitted by applicable law, ISPNeuron is not liable for indirect, incidental, special, consequential or lost-profit damages arising from use of—or inability to use—this public marketing website, including reliance on marketing copy or public chat replies. Liability for proven direct damages arising from this website alone is limited to the greater of zero fees paid for public website access (there are none) or a nominal amount required by mandatory law.

This section does not rewrite warranties or remedies in a signed workspace service arrangement.

11. Suspension and changes

We may update these terms, change public pages or suspend access to parts of the marketing site when needed for security, maintenance or product clarity. The “Updated” date above shows the latest revision. Continued use of the public website after a change means the revised terms apply to that use.

12. Governing context

These website terms are intended for a business audience using a public informational site. Disputes about an active paid workspace follow that workspace’s service arrangement. If a court finds part of these terms unenforceable, the rest still applies.

13. Contact

Questions about these terms: